Healthcare system in India is still unorganized to a large extent. Almost every healthcare unit, whether it is a hospital, pathology, pharmacy, insurance provider etc., is scattered, unless they fall under the same umbrella brand. Most of these units are not connected with each other and this creates a great amount of inconvenience to the patients, resulting in confusion, trauma, financial burden, loss of time and energy and more often than not – an inaccurate treatment.
Challenges in current healthcare system
The absence of a unified healthcare system causes a list of challenges. All the hospitals have their own recordkeeping systems and since the databases of the hospitals are independent and not connected, patients often have to go through the processes such as diagnosis, consultation, medication etc. all over again, and sometimes repeatedly, and they end up with large case files. Lack of unified system is also a hindrance in the proper and timely documentation which of course is a must for insurance claim approvals and medical treatment coverages.
Not only is this a time and energy consuming situation for the patients, it also leaves the doctors unable to get a thorough knowledge of the patient profile and treatment history. It gets worse in rural areas and remote villages. What makes it an even more painful experience for the patients that not all pharmacists may be stocking the medicines prescribed by all doctors.
These challenges can only be considered as the tip of the iceberg.
Why a unified healthcare system is needed
The healthcare industry requires a unified and connected system to establish an effective, quality and robust healthcare infrastructure in the country. It will be able to put an end to several existing challenges, especially for the patients, and provide an affordable, timely and accurate treatment. First of all, it will make way for a connected care which means more precise analysis through interconnected databases and medical and diagnostic centers. This will be able to give more clarity and better insights to doctors into the patient’s medical and treatment history. It will be immensely helpful in a case where the patient is not in a physical or mental condition to share his/her medical details. For sure, the accurate diagnosis will facilitate an accurate course of action. A centralised system can also connect pharmacists and doctors across the country for better healthcare inventory management, availability of prescriptions and prevention of drug-misuse. Besides, the patients will always have timely medication available.
Another one of the major benefits of such systems is that the patients will not have to bear unnecessary costs and trauma incurred due to multiple tests and consultations conducted afresh. Furthermore, the standard of care under this system will not be dependent on the spending power of the individual and people across all socioeconomic categories will have the access to a uniform quality healthcare.
And the list of benefits is endless.
How eHealth ID is instrumental in this
eHealth intends to facilitate and optimize the concept of a unified healthcare system with eHealth ID. Its exceptional recordkeeping mechanism ensures that all the details of the patient including clinical findings, prescriptions, consents, pre and post-operative care, medications, etc., are at one place and a much needed efficient coordination is set up among the hospitals. Organized medical records also are crucial in expediting the validation of the insurance claims and processing the expenses.
Additionally, the patient can utilise a single portal only using a mobile device to find nearby pharmacies and get doorstep delivery of prescribed items.
eHealth aims to make the healthcare standards uniform across the country by providing a comprehensive range of services including consultation, diagnostics, and emergency care. For this, it is going to connect even the remotest villages through its super-specialty clinics eHealth Centers, eHealth intends to offer a comprehensive range of services including consultation, diagnostics, and emergency care.
Use of franchise model
eHealth looks to formulate and set in the flow a strong connected healthcare system through its franchise model for eHealth Centers and eHealth Pharmacies. The franchise model will comprise qualified and experienced doctors and medical professionals, pharmacies, diagnostic centers, and emergency care, and all these entities will be liked through a common interface.
Many large hospital brands, specialty clinics and other medical and diagnostic centers have started to use a centralized system in place to stay connected with each other. However, it is still far from what is needed. eHealth, with its eHealth ID, has taken a giant step towards in this direction and to establish a big healthcare umbrella where the entire care process will be optimized and patients will face minimum inconvenience and maximum benefits.
eHealth’s comprehensive package includes accessible insurance claims validation and processing.
By and large, eHealth is sent to bring and sustain a novel and way more effective unified system is on the way. So, stay tuned!